Every question, answered up front

Yes. Regular orders usually arrive in 3–7 days; cross-border orders take 7–21 days depending on the country. I'll confirm the estimated time before you order.

I charge exactly what it costs — I'll calculate shipping and taxes for you in advance, with no markup. Cash-on-delivery isn't mandatory; we can pick a more suitable option.

Absolutely. Tell me the use case, budget, and preferences, and I'll shortlist 2–3 options and explain the trade-offs of each — you decide.

I'll send you the tracking number and link after shipping, and update you proactively when anything changes — no need to keep asking.

You can arrange to pick up from the Shanghai warehouse by appointment.

I pack in three layers (bubble wrap + corner protectors + sealed box), so breakage is rare. If it breaks, I cover it.

Send me a photo and I'll handle it with the seller. For quality issues I'll refund or replace directly and cover the shipping — that's the baseline.

Within 7 days of delivery, unused. For quality issues there's no time limit and I take full responsibility.